Terms & Conditions

Booking Conditions & Cancellation Policy

Going Forth Ltd trading as 'Fire up your Life'

Booking Conditions

Age Restrictions

The Company regret that we cannot carry any passengers below the age of 18.

Any bookings made for under 18's after reading these conditions will be refused and refunded in line with our Passenger Cancellations terms below.

Passengers should be aware that our tours are aimed at young independent travellers, generally aged 18 to 35.

Payment

Reservations will only be confirmed on receipt of full payment - in special circumstances customers can arrange a reservation with final payment made by cheque or credit/debit card a minimum of 7 days before departure.

Payment options

Cheques payable to:
Going Forth Ltd

166 High Street
Royal Mile
Edinburgh EH1 1QS
Phone Bookings to UK +44 131 478 6500
Secure online bookings

The Kitty system

Prices exclude all food and accommodation. A kitty system will be used in which each passenger on the morning of departure will put the full kitty amount in cash into a cash-box for the use of the group. The group will use a proportionate amount of funds to cater for all dietary requirements. Those with a more costly diet may have to subsidise their own special requirements if their proportion of the kitty will not cover the cost.

A person may not travel without paying the full kitty amount. No tour refunds will be given upon refusal to pay the kitty. The group will dispose of any remaining kitty funds democratically.

Company Cancellations and Refunds

The Company reserves the right to cancel any tour where the minimum number of passengers required is not reached. In such cases the limit of the Company's liability to the Customer is the return of any monies paid.

Passenger Cancellations

Percentages of purchase price to be refunded to passenger upon their cancellation:

Over 14 days - 60% returned upon cancellation, Cancellation must be in writing.
Less than 14 days - 0% returned upon cancellation, 60% returned if seat is re-sold after cancellation is received in writing and the tour departs full.

All tickets are transferable or may be used against a higher value booking up to 5 days in advance of departure. A £10 charge will apply.

A doctor's note must be produced upon hospitalisation confirming that it would be unsuitable for the reserved to travel. In the event of a relatives death a certificate is required. In both cases upon receipt of note or certificate a full refund may be given less a £10 admin charge.

Going Forth / Journey to your Heart Guarantee

Going Forth Ltd / Journey to your Heart and staff will go to every effort to exceed your expectations of your holiday in Scotland. Tours may vary due to adverse weather conditions and acts of God, breakdowns etc. We reserve the right to alter itineraries, transport or accommodation for whatever reason.

Other companies/suppliers

The Company will not accept or have any liability for any acts whether negligent or otherwise of any supplier or person providing services in connection with any tour unless such a person is employed by or under the direct control of the Company.